{"id":13,"date":"2026-03-06T16:23:46","date_gmt":"2026-03-06T16:23:46","guid":{"rendered":"https:\/\/mediumslateblue-pheasant-872285.hostingersite.com\/?page_id=13"},"modified":"2026-06-19T01:36:04","modified_gmt":"2026-06-19T01:36:04","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/alianzalocaltours.com\/en\/terminos-y-condiciones\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<section class=\"section\" id=\"section_467401346\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-middle align-center\"  id=\"row-1738647374\">\n\n\n\t<div id=\"col-1762874366\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-555335318\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-555335318 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-2277709450\" class=\"text\">\n\t\t\n\n<h1 style=\"text-align: center;\"><strong>Terms and conditions<\/strong><\/h1>\n\t\t\n<style>\n#text-2277709450 {\n  font-size: 1.65rem;\n}\n<\/style>\n\t<\/div>\n\t\n<p style=\"text-align: center;\"><strong>ALIANZA LOCAL TOURS<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>\u00daltima actualizaci\u00f3n:<\/strong> 01 Junio 2026<\/p>\n<p>\u00a0<\/p>\n<p>Welcome to <strong>ALIANZA LOCAL TOURS<\/strong>.<br \/>These Terms and Conditions govern the use of the website <strong><a href=\"https:\/\/alianzalocaltours.com\/en\/?wmc-currency=USD\">www.alianzalocaltours.com<\/a><\/strong> and the recruitment of tourist experiences offered through the same.<\/p>\n<p>By accessing, browsing, or to make a reservation on this web site, you agree to these Terms and Conditions.<\/p>\n<p>\u00a0<\/p>\n<h1>1. Service information<\/h1>\n<p>ALIANZA LOCAL TOURS es una marca dedicada a promocionar y comercializar <strong>tourist experiences, activities and travel services<\/strong>.<\/p>\n<p>Through this website the users are able to:<\/p>\n<ul>\n<li>Explore tourist experiences<\/li>\n<li>Request information<\/li>\n<li>Make reservations<\/li>\n<li>Manage payments<\/li>\n<\/ul>\n<p>For the processing of bookings and payments, <strong>ALIANZA LOCAL TOURS utiliza la plataforma tecnol\u00f3gica de reservas uTriper<\/strong>operated by <strong>Global Triper Colombia S. A. S.<\/strong><\/p>\n<p>Therefore:<\/p>\n<ul>\n<li>The booking system and payment processing is managed by <strong>uTriper<\/strong>.<\/li>\n<li>Some operations shall be subject also to the <strong>Terms and Conditions of uTriper<\/strong>.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h1>2. Registration and user data<\/h1>\n<p>To make a reservation, the user must provide personal information such as:<\/p>\n<ul>\n<li>Full name<\/li>\n<li>E-mail<\/li>\n<li>Phone number<\/li>\n<li>Document id<\/li>\n<\/ul>\n<p>The user agrees to provide <strong>information accurate, current and complete<\/strong>.<\/p>\n<p>ALIANZA LOCAL TOURS no ser\u00e1 responsable por problemas derivados de informaci\u00f3n incorrecta proporcionada por el usuario.<\/p>\n<p>\u00a0<\/p>\n<h1>3. Booking process<\/h1>\n<p>The user can book tourist experiences directly from the web site.<\/p>\n<p>Bookings are processed via the platform <strong>uTriper<\/strong>, which allows you to:<\/p>\n<ul>\n<li>Manage availability<\/li>\n<li>Confirm booking<\/li>\n<li>Process payments<\/li>\n<\/ul>\n<p>When making a reservation, the user accepts:<\/p>\n<ul>\n<li>The specific terms of the experience<\/li>\n<li>The cancellation policy of the tour operator<\/li>\n<li>The terms of use of the platform reserve<\/li>\n<\/ul>\n<p>Once the reservation is made, the user will receive a <strong>confirmation email with the details of the experience<\/strong>.<\/p>\n<p>\u00a0<\/p>\n<h1>4. Prices and payment methods<\/h1>\n<p>Los precios de las experiencias son establecidos por los operadores tur\u00edsticos o por ALIANZA LOCAL TOURS seg\u00fan corresponda.<\/p>\n<p>Payments can be made by:<\/p>\n<ul>\n<li>Credit card<\/li>\n<li>Debit card<\/li>\n<li>Other media available on the booking platform<\/li>\n<\/ul>\n<p>The payment processing is made by <strong>payment providers external integrated in the platform uTriper<\/strong>.<\/p>\n<p>ALIANZA LOCAL TOURS no almacena directamente los datos de tarjetas de cr\u00e9dito.<\/p>\n<p>\u00a0<\/p>\n<h1>5. Cancellations and refunds<\/h1>\n<p>Cancellation policies depend on experience and will be informed prior to confirming the reservation.<\/p>\n<p>In general:<\/p>\n<ul>\n<li>Some bookings may require <strong>non-refundable deposits<\/strong>.<\/li>\n<li>Refunds depend upon the policies of the tour operator.<\/li>\n<\/ul>\n<p>The user must carefully review the terms before completing the booking.<\/p>\n<p>\u00a0<\/p>\n<h1>6. Right of withdrawal<\/h1>\n<p>In accordance with the <strong>Law 1480 of 2011 (Statute of the Consumer Colombia)<\/strong>the user may exercise the right of withdrawal within the <strong>five (5) business days after the purchase<\/strong>, provided that:<\/p>\n<ul>\n<li>The service has not started<\/li>\n<li>The date of the experience is not next<\/li>\n<\/ul>\n<p>In case of withdrawal valid, the refund will be made within the period established by the law.<\/p>\n<p>\u00a0<\/p>\n<h1>7. Responsibility of the service<\/h1>\n<p>ALIANZA LOCAL TOURS act\u00faa como <strong>promoter and facilitator of tourist experiences<\/strong>.<\/p>\n<p>The actual provision of tourist services can be made by:<\/p>\n<ul>\n<li>Tour operators<\/li>\n<li>Guides<\/li>\n<li>External suppliers<\/li>\n<\/ul>\n<p>Por lo tanto, ALIANZA LOCAL TOURS no ser\u00e1 responsable por:<\/p>\n<ul>\n<li>Cancellations by the operator<\/li>\n<li>Weather conditions<\/li>\n<li>Delays external<\/li>\n<li>Changes in logistics necessary for the operation of the experience<\/li>\n<\/ul>\n<p>Sin embargo, ALIANZA LOCAL TOURS buscar\u00e1 siempre apoyar al cliente para resolver cualquier inconveniente.<\/p>\n<p>\u00a0<\/p>\n<h1>8. No show (No Show)<\/h1>\n<p>If the user does not show up to the experience in the date and time established without prior cancellation, may be considered <strong>No Show<\/strong>.<\/p>\n<p>In these cases:<\/p>\n<ul>\n<li>The booking can be lost<\/li>\n<li>There will be No right to a refund<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h1>9. Intellectual property<\/h1>\n<p>All the content of the web site, including:<\/p>\n<ul>\n<li>texts<\/li>\n<li>images<\/li>\n<li>logos<\/li>\n<li>design<\/li>\n<li>audiovisual content<\/li>\n<\/ul>\n<p>belongs to <strong>ALIANZA LOCAL TOURS<\/strong> or their respective owners and are protected by intellectual property laws.<\/p>\n<p>Reproduction is prohibited without permission.<\/p>\n<p>\u00a0<\/p>\n<h1>10. Protection of personal data<\/h1>\n<p>The personal data provided by users will be treated according to the colombian legislation in force (Law 1581 of 2012).<\/p>\n<p>The information collected will be used to:<\/p>\n<ul>\n<li>Manage bookings<\/li>\n<li>Contact the user<\/li>\n<li>Send information related to the services<\/li>\n<li>Improve the user experience<\/li>\n<\/ul>\n<p>The data may be shared with vendors required for the provision of the service, including the booking platform <strong>uTriper<\/strong>.<\/p>\n<p>\u00a0<\/p>\n<h1>11. Modifications<\/h1>\n<p>ALIANZA LOCAL TOURS podr\u00e1 modificar estos T\u00e9rminos y Condiciones en cualquier momento.<\/p>\n<p>The amendments shall enter into force from their publication on the website.<\/p>\n<p>\u00a0<\/p>\n<h1>12. Applicable law<\/h1>\n<p>These terms are governed by the laws of the <strong>Republic of Colombia<\/strong>.<\/p>\n<p>Any dispute will be resolved in accordance with colombian law.<\/p>\n<p>\u00a0<\/p>\n<h1>13. Contact<\/h1>\n<p>For queries, requests or complaints, you can contact us at:<\/p>\n<p><strong>Email:<\/strong> contacto@alianzalocaltours.com<br \/><strong>Web site:<\/strong> <a href=\"https:\/\/alianzalocaltours.com\/en\/?wmc-currency=USD\">www.alianzalocaltours.com<\/a><\/p>\n<p>\u00a0<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_467401346 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/alianzalocaltours.com\/en\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alianzalocaltours.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alianzalocaltours.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alianzalocaltours.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/alianzalocaltours.com\/en\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":5,"href":"https:\/\/alianzalocaltours.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":2891,"href":"https:\/\/alianzalocaltours.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions\/2891"}],"wp:attachment":[{"href":"https:\/\/alianzalocaltours.com\/en\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}